Privacy Policy
1. What we collect
The details you give us in the eligibility check (such as your name, contact details, postcode, date of birth and the circumstances you tell us about) so we can work out what support you may qualify for and personalise your letters. If you buy your full report, our payment provider processes your card details securely — we never see or store your full card number.
2. How we use it
To run your eligibility check, produce your report and letters, take payment, and keep your report and letters available in your account afterwards. We do not sell your personal data.
3. Lawful basis & your rights
We process your data on the basis of your consent and to perform our contract with you. Under UK GDPR you can ask us to access, correct or delete your data, or withdraw consent, at any time by emailing us. Marketing emails are optional: we only send them if you tick the separate, unticked box in the check, and you can withdraw that consent at any time by emailing support@moneyfinder.org.uk.
4. Payment & security
Card payments are handled by a PCI-DSS compliant payment provider. Connections are encrypted. We store only the information needed to provide the service and a record that a payment was taken — never your card details.
5. Contact
Data requests: email support@moneyfinder.org.uk. Jadthena Ltd (company number 16232930) is the data controller, registered in England and Wales at 62 Border Brook Lane, Worsley, Manchester M28 1XJ. We are registered with the Information Commissioner's Office (ICO), registration reference ZC251636. You can complain to the ICO at ico.org.uk if you are unhappy with how we handle your data.